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Store Help

Please check below for frequently asked questions.  If you can't find the answer to your question, contact-us.


What formats are your workbooks in ?
All of our workbooks are pdf documents, which can be opened and printed with Adobe Reader, a free program available for download here

I am a teacher. Can I use your books with my students?
Permission is granted to reproduce materials for use with one (1) teacher's students by virtue of the purchase of a book. In other words, one (1) teacher may make copies of the workbook materials he/she purchased to be used solely with his/her students. Permission is not granted to reproduce the materials for sale or make these materials available on any website for the purpose of sharing.


How do I get my downloads?
After you complete your purchase a download link will be available on your screen.  You will also receive an email from us with the same download link.  Clicking on the link will take you to a secure page on our website where your workbook(s) can be downloaded.  We highly recommend that you download them on a laptop or desktop computer, saving them to your hard drive. You need to download the books within a week.

I never received the email with my download link.  What do I do?
Sometimes emails get mistakenly identified as spam; please check your bulk mail or spam email boxes.  If you still cannot find the email, contact us and we will ensure you receive your product.

I can't open the pdf file!
If you can't open your pdf file, you may just need to download the latest version of Adobe Reader.   If that doesn't work please let us know your order number and the title of the product that you are having problems with and we can investigate further.